Privacy Policy for Legal Professionals

Effective Date: [04.21.2025]

1. Scope and Purpose

This Privacy Policy applies to information collected when law firms and legal professionals ("you") use our AI Legal Chatbot services ("Services"). It explains how we collect, use, and protect information in our professional relationship.

2. Information We Collect From Law Firms

When you engage our Services, we may collect:

• Professional Information: Firm name, attorney names, bar numbers (if provided), contact details, and billing information.
• Account Data: Usernames, passwords, and preferences for your chatbot configuration.
• Client Interaction Data: Aggregated and anonymized data about client interactions with your chatbot instance.
• Technical Information: IP addresses, device information, and usage logs related to your administration of the Services.

3. How We Use Your Information

We use collected information exclusively to:

• Provide and maintain our Services to your law firm
• Configure and customize your chatbot instance
• Generate performance reports and analytics
• Process payments and manage your account
• Communicate service updates and security notices
• Improve our Services through aggregated, anonymized analysis

4. Data Protection and Confidentiality

We implement enterprise-grade security measures including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Secure deletion protocols upon termination of services

5. Your Responsibilities

As a legal professional using our Services, you agree to:

• Provide appropriate disclosures to your clients about chatbot use
• Comply with all applicable rules of professional conduct
• Secure your account credentials and access controls
• Obtain necessary client consents where required

6. Information Sharing

We do not share your firm's information except:

• With your explicit consent for specific integrations
• With necessary service providers under confidentiality agreements
• When required by law or valid legal process
• In connection with business transfers (merger, acquisition, etc.)

7. Data Retention

We retain your firm's information:

• For the duration of your active service subscription
• For 30 days post-termination (unless longer retention is required by law)
• Aggregated, non-identifiable data may be retained indefinitely for analytics

8. Your Rights and Choices

You may:

• Access and update your account information
• Request export of your configuration data
• Opt-out of non-essential communications
• Request deletion of your data (subject to legal holds)

9. Changes to This Policy

We will notify law firms of material changes to this policy via email at least 30 days before changes take effect.

10. Contact Information

11. Professional Responsibility

This Service is provided as a tool to legal professionals. You remain responsible for:

• Ensuring proper client communications about chatbot use
• Maintaining attorney-client confidentiality
• Supervising the chatbot's interactions with your clients
• Complying with all applicable ethical rules